Welcome to RAC IT Solutions Pvt Ltd

Locate our offices in: Mumbai (Head office), Bengaluru Pune Kolkata Chennai

FAQ

What operating system does the computer come with?
We do not offer any software along with the rented systems, because of the varied nature of demand.
Is shipping included in the cost of the rental?
If the rentals are within Mumbai, Bangalore , Pune, Thane, Chennai, Kolkata and if the order quantity is large only then is transportation cost included in the rental rates. On smaller quantities we deliver only at client’s cost.
Can you pro-rate (package rates) the rental cost?
Yes, we do pro-rate corporate rentals.
Does the computer come with different kinds of Display?
Yes.
Does the laptop have all the facilities?
Depends on the model
Do you have an operational lease program?
Not on short-term rentals (under 24 months). However, we do offer long-term 24 and 36-month leases with various buyout options.
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How quickly can I get the equipment?
Depending on where you are located, we offer same or next day service throughout the city.
What is included with the rental?
All of our products are a la carte. Keyboard and mouse are included with all desktop units. Multimedia accessories however would be given only on order and with appropriate adjustment of rental rates.

Do you offer technical support?
We offer technical support in following manner:

8X7 = 365 days

16×7= 365 days

24×7 =365 days

Does the computer have Internet access?
We can provide a modem, but we do not offer Internet service. You must have your own ISP.
Where are you located?
We have our head office at Mumbai (Vile Parle (East), and branches at Bengaluru, Pune, Kolkata, Chennai & Thane.
What is the minimum rental period?
We have daily, weekly, monthly, quarterly & annual rental rates.
Do you rent to individuals?
We generally rent only to corporate clients. However, in the case of some individuals we may rent subject to certain conditions.
Eg: Deposits equivalent to cost of the computer.
Do you offer insurance?
We do not offer insurance. You are responsible for the equipment while you are renting.
What equipment do you rent out?
We offer on rent all types of computers, servers, laptops, printers and computer accessories as described in the ‘Products’ section. We also are open to client specifications in terms of brand and vendor provided the order is for a period in excess of one year.
Do you have ties up at other cities?
We have ties up at Hyderabad and Delhi with other associates
Do you provide international service for laptops?
We provide branded laptops with international warranty in case of problems you might have to take laptops to the nearest service centers.


Mumbai Head Office

5th Floor, VYOM ARCADE,
Tejpal Scheme, Rd No. 5,
Near Axis Bank, Vile Parle East,
Mumbai – 4000 57.
Contact No:
Tel: +91 22 67220900 (30 Lines),
Fax: +91 22 67220911
Contact Person:
Sukhdev Ghanwat,
Parag Poonater
Email: sukhdev@racwg.com,
parag@racwg.com

Bengaluru Office

RAC HOUSE, #778,
4th Cross,28th Main,
near Vigneshwara Temple,
B.T.M Layout 2nd Stage,
Bengaluru – 560076.
Contact No:
Tel: +91 80 26784688,
TeleFax: +91 80 41500332
Contact Person:
Viren Pandya
Email: viren@racwg.com

Pune Office

RAC HOUSE,Row no 3/17,
Goodwill Enclave,
Survey no 209/4 ,
Road No.9-A,
Kalyani Nagar, Pune – 411006.
Contact No:
Tel: +91 20 65206874,
TeleFax: +91 20 26655929-9249
Contact Person:
Manoj Gond
Email: manoj.gond@racwg.com

Kolkata Office:

CJ-118, Gr Floor, Sector-II,
Salt Lake City, Near Tank No. 9,
Karunamoyee,
Kolkata – 700091
Contact No:
Tel: +91 33 32541990,
TeleFax: +91 33 23349163
Contact Person:
Basant Upadhyay
Email : basant@racwg.com

Chennai Office:

# 34, 5th Street, 2nd Floor,
Alagiri Nagar, Vadapalani
Chennai - 600 026
Contact No:
Tel: +91 44 43805381,
TeleFax: +91 44 42874535
Contact Person:
Viren Pandya,
Email: viren@racwg.com,

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